target ist Teil der

Modern user interface and mobile access for all employees

Fraport AG

At a Glance

Company

  • Name: Fraport AG
  • Location and industry: Frankfurt am Main, airport business
  • Sales: €2.93 billion (2017)
  • Employees: 21,000

What They Needed

  • Access to the Idea Management tool for all employees within the Fraport Group
  • Intuitive and easy to use, web-enabled
  • Mobile use on all end terminals
  • Can be extended by adding an integrated tool for Innovation Management

  • Modern user interface is available; consistent with the IT strategy
  • Solution can be adapted flexibly to specific customer requirements
  • Ongoing further development
  • Experienced software partner focused on the future

We have been using the target Idea Management tool at Fraport for over ten years. Our ideas process is mapped based on our particular needs and is easy to use for everyone involved. target has always embraced new technological developments and the tool is now available to a much wider group of people with different roles, even for mobile use with smartphones.

Kerstin Bitterer Head of Idea and Innovation Management

The challenge

Fraport is a large group in which most employees work in different shift models. System access is not available at all workstations and not all employees have an SAP user.

It is important to us that all employees in the group can contribute to Idea Management easily and actively with their suggestions. A web-enabled application which can be accessed anytime, anywhere, and from any device is the ideal solution for us. The use of mobile terminals assures us a contemporary solution with which all employees are already familiar in their everyday lives. We therefore hope that this will go a long way towards overcoming people’s inhibitions to submit ideas. Furthermore, it should also give reviewers greater flexibility in their approach to idea processing, since they are mostly subject-matter experts who only spend only a small portion of their working time at a fixed workstation in the office

Kerstin Bitterer Head of Idea and Innovation Management

The solution

Fraport AG has been using the target Idea Management “on-premise” solution for many years. The use of the solution has been continually extended and adapted to new technical possibilities. Many benefits have been gained from operating the solution directly on the SAP platform, for instance, in data integration. In the past, one disadvantage was that not all employees in the Fraport Group were able to log on to the platform online. Employees in the affiliated companies were left out. This situation has now been resolved through the additional use of the Idea Management “cloud” solution. In the case of Fraport, “cloud” means the in-house version, in other words, the software is provided within the Fraport data center. The cloud solution acts as additional software which enables all employees to take part in Idea Management irrespective of whether they have SAP access.

All Fraport employees (including those in the affiliated companies) now have convenient system access with the same look and feel and the same options, which also takes into account the employee’s respective role (submitter, reviewer, etc.).

The user interface is based on Open UI5, an open source library provided by SAP for the user interface. The design principles follow SAP Fiori, which ensures consistent user guidance in different software applications at Fraport.

All employees now have standardized access to Idea Management via a simple and intuitive interface. The solution is no longer limited merely to desktop usage, but can now also be used on mobile devices. Employees can even access the mobile version outside the Fraport network, for example, when working at home or when away on business.

News 7/10/22

New target Idea Management Release SVP 10 is now available

The new release offers numerous advantages. Among them: Even better user interface made possible by SAP Fiori 3!
News 6/17/22

The new target Idea Management Release SVP 9 is now availabl

The new SVP 9 release of our on-premise software target Idea Management offers numerous advantages. The highlight: complete workflow mapping with Fiori apps!
Wissen 4/14/23

Exceptionally user-friendly thanks to SAP Fiori

The user-friendliness of an operational application determines to a large extent whether the process associated with the application is successfully used and implemented in the company. This applies in particular to idea and innovation management programs that rely on the motivation and participation of employees.
Referenz 4/13/23

The new Idea and Innovation Management of the DDPS

The new solution is available to employees in the familiar portal and in the same design. It is very easy to use and adapted to the needs of the role holders. It was easy to move away from the old platform. The switch to the new solution is rated very positively by all roles.
Wissen 4/14/23

General Data Protection Regulation of idea management

Walldorf-based dacuro GmbH provides the external data protection officer for companies, helps with the fulfillment of documentation obligations and advises on all aspects of data protection. Fulfilling the requirements of the GDPR without blocking everyday life is the claim of dacuro GmbH. The team of lawyers and IT specialists provides support for all GDPR challenges, whether they are of a legal or technical nature.
Referenz 4/13/23

Revamped Idea Management with numerous Enhancements for Dieb

In 2011, the management decided to reorganize the idea management system and give it a complete overhaul. The existing software solution was no longer up to date and had to be replaced.
Referenz 4/13/23

Continuous Improvement Process (CIP)

K+S relies on the standard solution “target Idea Management”. The use of the software was increasingly expanded in several stages.
News 9/21/23

target Symposium 2023

On September 19 and 20, 2023, approximately 50 customers and interested parties traveled to Heidelberg and gathered at the arthotel in Heidelberg's old town for the target symposium 2023.
Produkt 4/11/23

Idea management software for use in the cloud

With our idea management tool target Idea Management (Cloud), we are expanding the functions of our on-premise solution with a hybrid cloud add-on.
Produkt 4/11/23

Idea management software for local applications

Idea management software with SAP technology: Optimize your idea management for more participation and greater benefits.

Wissen 4/14/23

The "Beautiful five" and the Power of "One-Number" Reporting

Key figures are a perennial favorite in idea management, have been used for many years (decades) and are now very topical again. The reasons are obvious. You want to set performance benchmarks, define targets, follow up on where things are not going so well and measure the success or failure of idea management.
Produkt 4/11/23

Campaign management software for use in the cloud

Strengthen your innovative power with target Campaign Management - our campaign management tool for your successful innovation campaign.

Service 4/13/23

Management consulting services

We help your idea management to take off: We provide you with comprehensive and individual advice on strategy and processes.

News 1/1/22

New shareholder structure at target Software Solution GmbH

Hanno Hofmann, founder of Walldorf Consulting AG, acquires all shares in target Software Solution GmbH.
News 6/2/22

target Symposium 2022

On May 31 and June 1, 2022, our symposium could finally take place again after being canceled in 2021 due to the pandemic!
News 1/1/22

Appointment of a new Managing Director as of 1 January 2022

With continuity into the cloud - Robin Müller-Cajar is appointed Managing Director on January 1, 2022 and drives the further expansion of product development.
Unternehmen 8/16/23

Insights

Openness and respect characterize the corporate culture at target. We stand for open doors, open ears and honest communication.
Service 4/13/23

Implementing target idea management software

Take full advantage of all the benefits of target software for your idea and innovation management. We support you with the implementation.
News 2/1/23

target became part of the TIMETOACT Group

target Software Solution GmbH and Walldorf Consulting AG have just been acquired by the TIMETOACT Group.

News 10/22/19

German Idea Management Award 2020

The deadline for submissions for the German Ideas Management Award 2020, the highest honor in ideas management in Germany, is November 15, 2019. Apply now!